Friday, August 8, 2008

Lost Key

Cindy from IKON services in the basement of Allie Young called. She found a key in the grass between the library and AY. She said it looks like a house key. If anyone comes to the desk looking for such an object, direct them to the basement of Allie Young in IKON services. I have also notified Jennifer Little about this.

Making Eye Contact Is Important

Recently I asked someone about her/his general impression of our service at the desk. This person indicated that whoever is staffing the desk just as often as not does not make eye contact with someone walking through the doors. I agree that there is room for improvement on this point. Remember that one of the primary reasons we moved the desk over near the doors was to be more effective at greeting patrons and improving their sense that they are welcome to approach the desk. I will take this constructive criticism to heart and work to improve my attentiveness to people walking through the doors, and I encourage everyone to do likewise.

Thursday, August 7, 2008

Spreadsheet for Reference E-Books

I've uploaded my spreadsheet listing individual titles and proxied links for our Reference e-books. You can find the link on this page.

http://www.moreheadstate.edu/library/research/

I will be keeping this up-to-date. These are all in the catalog, and my goal is to insure that all of them will be searchable in Reference Universe as well. The spreadsheet serves basically as an A to Z list.


Monday, July 28, 2008

Betty Wellman of Portsmith, OH

Should you get a call from Betty Wellman of Portsmith, OH, concerning genealogical research, please let her know that Clara says, "We're on it!" and that the person who handles such requests is out on Mondays, but her needs will be taken care of as quickly as possible.

Monday, July 14, 2008

Remotes for Seminar Room A

The remote controls for Seminar Room A are now on reserve at the Circulation Desk. The two remotes (projector & VCR) are in a bag and may be checked out for one day. If you need them longer, just let Circ. staff know.

Wednesday, July 9, 2008

Grolier Databases Should Work Off-Campus

The three Grolier encyclopedias have, for much of their history with us, been very uncooperative with exproxy resulting in unreliable access from outside the campus network. With a recent fix they seem to now be proxying well. So we can encourage anyone who has had difficulty with them in the past to give them another try.

http://www.moreheadstate.edu/library/db/encamericana

http://www.moreheadstate.edu/library/db/groliermultenc
http://www.moreheadstate.edu/library/db/nbknow

Moving On Up...

Thanks to MSPR the Ref Desk now has some golf pencils WITH ERASERS. This is a measure of opulence to which we could easily become accustomed.