Wednesday, February 25, 2009

Office 2007

Chris has updated the computers in the reference room. We now have Office 2007!

Susan

The Reading Teacher

I just wanted to give everyone a head's up if you haven't run into this already.

I've been getting students looking for The Reading Teacher (journal). We have it in paper and through 3 of our databases (EBSCO, WILSON and I think Gale, but EBSCO seems to have the best coverage).

The professor left them with the impression that the only way to get the journal electronically is to pay for a subscription and the students are all a bit confused about it. They've all been very happy to hear about what the library has to offer.

-Rachel H.

Tuesday, February 17, 2009

No Tax Forms from the State this Year

Again this year we have free federal tax forms for the public available on the first floor, but the commonwealth of Kentucky has discontinued its program for sending paper copies to libraries. So any patron who asks should be referred to , or simply tell them to Google 'Kentucky tax forms'.

Tuesday, February 10, 2009

Catalog Records Referring People to the Reference Desk

Because of the databases we lost last year to the KYVL budget cut we have had to remove and update a number of catalog records for the journal titles involved. Because this cannot be done all at once there are presently more than the usual number of catalog records directing users to the Reference Desk for assistance. When this happens do the best you can figure out what is happening with that particular title. If you are stumped then call Mykie or Clara to clarify.

Tuesday, February 3, 2009

Alternative Access Temporarily Out of Commission

Our back-up page for authenticating users with the Referring URL method has been thrown out of whack because the server address has been changed at the campus level. To fix this I will need to update the address with each vendor. Some of these can be done quickly while others require me to send them an e-mail and wait for them to do it. So please keep this in mind when you are assisting patrons who are having difficulties with EZProxy and who need immediate access.

Also, KYVL has recently changed to their new MetaLib interface. I need to confirm whether we need a new login/password for off-campus users. I should get an answer today or tomorrow.