Friday, November 13, 2009

Troubleshooting Access to Electronic Resources

Early next week I will put a desktop icon on the Ref Desk PC that will take you to this address

As requested in one of our meetings earlier this semester I have created a guide for troubleshooting problems people might have accessing our electronic resources.

When people from off-campus call or IM please give them this URL or walk them through the steps. My number is included in the last step. But please don't tell people to call me until they have gone through the list (or you have gone through it with them).

Let me know if you have any questions or suggestions.

Dusting Task Force Project

During your desk shifts, please be sure to remind student workers about the DUSTING TASK FORCE project as they are signing in to work. There is a memo that every student must read and sign as well. It would be a great favor if you point out the memo to them in case they have not read it.

Every student worker is to work on the project after regular duties have been completed.